If you subscribe to CaseLode, all Technical Support is automatically included in your subscription rate. If you purchase CaseLode, you have the option of subscribing to our Annual Software Support agreement which covers unlimited telephone support, product upgrades and our client newsletter. Client agrees to install any and all updates as they become available.

Support is provided via telephone and e-mail. Morningstar maintains support hours from 8:00 A.M. to 5:00 P.M. Eastern Standard Time Monday through Friday. Clients can also take advantage of after hours and weekend support by scheduling such in advance.